Vice President – Owners Association – Aldar – Abu Dhabi

Description

<br RESPONSIBILITIES

ROLES

Strategic:

  • Lead, direct, and control all areas of activities within the communities to make sure top quality community experience and services are delivered while working within budgetary guidelines.
  • Develop the annual operating cover the grouped community; monitor and oversee usage of these budgets to measure determine and efficiency areas needing improvement.
  • Explore potential revenue generation opportunities; Develop and implement strategies and/or market plans which will drive revenue growth and increase asset value.
  • Drive the city to continued operational success by proposing income-producing opportunities such as for example competitive pricing and value-add community enhancements.
  • Keep track and ensure revenue and expense targets are achieved and recalibrated consistently.
  • Review, analyze, and interpret market data to recognize emerging trends that could impact the performance of the grouped community;
  • Promote higher level of client satisfaction through exceptional customer support and on-going communication concerning the performance of the city.

Operational:

implement and

  • Develop community operational guidelines for external stakeholders & providers to ensure standard degree of services i.e., FM, O&M, etc.. are delivered across all grouped communities relating to the SLA, Aldar standards and local requirements.
  • Ensure guidelines are communicated and disseminated to internal/external stakeholders to see due diligence.
  • Oversee the administration, collection and distribution of service charges; Ensure accurate calculation of service charges in line to Aldar guidelines and efficient distribution and timely assortment of payments from customers.
  • Oversee the villa modification processes from receipt of request from customers to completion of project; Ensure NOCs request are assessed, approved and in line to Aldar standards and local authority requirements.
  • Ensure all customer-facing activities promotes advanced of satisfaction by resolving and addressing needs, complaints and queries on a timely manner and through clear, caring and decisive communication.
  • Ensure proper coordination with Aldar internal government and disciplines authorities.
  • Oversee the procurement activities with regards to collection of vendors, services, etc to guarantee the procedures and processes come in line to Aldar standards and guidelines.
Qualifications


YoE
/ QUALIFICATIONS / SKILLS

RELATED YEAR OF EXPERIENCE

Min of: 10+ years of related experience in community / property management, resident customer and services management in a large-scale property developments.

YOE IN MANAGERIAL POSITION

Min of: 4+ years in an identical managerial position.

FIELD OF EXPERIENCE

  • Property with large developers

TECHNICAL AND INTERPERSONAL SKILLS

  • Strong working understanding of community owner and management association Strong working understanding of customer support principles and practices.
  • Experience in analyzing reports critical to community operations.
  • Excellent written and verbal communication skills are needed.
  • Capability to manage complex and multiple operational matters on a regular basis.
  • Experienced in Yardi software and accounting principles.
  • Excellent organizational skills to be able to prioritize daily schedules.
  • Ability to utilize a sense of urgency and so are solutions oriented independently.
  • Strong leadership and strategic thinking skills.
  • High amount of attention and accuracy to detail

QUALIFICATION

Bachelor degree running a business administration, property or related fiel


Primary Location
: AE-AZ-Abu Dhabi


Job
: Development Management


Organization
: Community Management


Employee Status
: Direct Hire


Job Type
: Standard


Job Posting
: Oct 26, 2021, 5:02:17 AM

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