Truly agile tech

James Bradley, Director at The Churchill Group says applying an agile mind-set to tech can drive innovation and help achieve company objectives; from talent attraction and retention to the development of new ideas


The focus of reactive technology was to boost efficiency and for a long period, it has been the ULTIMATE GOAL of organisational improvements. But as recent upheaval has demonstrated, agility and resilience are as important as efficiency just. Organisations have a tendency to push for efficiency because it’s an easy task to measure and frequently boosts their important thing in the short-term. However, a militant concentrate on efficiency can stunt capacity and creativity to break boundaries and solve problems. Innovation takes a change in mind-set.

The move from efficiency to agility epitomises this change. Creating more agile workplaces can lead to an immediate reduction in efficiency as employees change their approach and remember to reconsider their method of work. The organisational output usually takes a slight hit. However, this new creativity gives teams time and capacity to research their work practices. This may result in novel practices that enhance the efficiency and quality of work in the long-term. Indeed, quite a few successful client projects were driven and developed by on-site teams, not the management in hq.

Using our tech and embracing our culture of innovation, our teams have the freedom to suggest solutions and new ideas, and drive projects from starting to end. That is true agility.


Moving to the growth and agility mindset can transform just how an organisation utilises technology and innovation and, subsequently, spark new approaches and ideas. In the entire case of 1 of our clients, waste disposal was challenging as much smaller organisations relied about the same service. These users were charged at an arbitrary rate not representative of the waste they disposed. Using our digital platform, Mo:dus, we could actually accurately sort and record the waste and recyclables from the many cost and organisations accordingly. Utilizing a centralised digital platform, we could actually better understand waste flows and assist your client in reducing them also to more accurately charge for the waste that did arrived at us. All this was achieved at no extra expense or time for your client or end users.

Such a very simple change not merely allowed for a fairer and much more efficient system, but additionally provided us with the info to teach users about their actions upstream to lessen waste to begin with. Information can be extremely powerful but limited to those who know very well what questions to ask and how exactly to utilize the data they collect.

That’s where agility makes the equation. Implementing technology and collecting data might not offer exactly what you anticipate always. Sometimes, patterns you hadn’t even considered arise. For instance, you may see correlations between certain events and demand for additional cleaning, heating, or waste removal you had before not recognized. Of weekly these patterns could even fluctuate on the course, month, or year. Understanding and noticing these patterns allows your organisation to create changes to boost efficiency.


Technology may also facilitate emerging innovation. Bringing people together and encouraging collaboration is really a key solution to promote novel ideas. Technology can help improve communication. Those familiar with working at home may immediately think about among the major video call platforms when discussing technology for communication.

You can find voice and text-based platforms and visual online spaces created for creative synchronous collaboration. The task could be knowing which media best suit your teams. Here, data may be used to quantify outcomes and analyse preferences and success across different platforms. So many organisations moved rapidly from in-person to online work and settled for the platform that a lot of closely mimicked in-person meetings. Changing mindset means exploring and testing the various options and questioning whether even the basics of collaboration could be superior.

An essential facet of embracing technology and continuous development has been in a position to question your assumptions. Just because a business has worked a particular method for years just, doesn’t mean that is the better option. Technology we can stay curious and investigate continually, predict, and improve in a manner that is quantifiable. Understanding this mindset could be transformative for just about any ongoing company.