Totalmobile, a respected field service management software (FSM) company, has appointed David Webb as Managing Director of its newly created business unit focused on help the house and facilities management sectors address specific challenges including service efficiency and compliance, service and sustainability user experience.
Webb brings to the role over 25 years of experience in asset-centric services in companies such as for example Cognito iQ, where he served as Chief Operating Officer in charge of strategic accounts such as for example JLL Property Group, Serco and integral.
Webb’s new role combines two of Totalmobile’s major sectors, facilities management and property services. His responsibilities includes establishing and developing ecommerce unit and making certain the company’s customers in these sectors have the highest standard of service.
As Managing Director, Webb will coordinate the service and product development specific to the house and FM sectors. By applying a larger focus to these certain specific areas, Totalmobile can gain a deeper knowledge of the challenges and opportunities these sectors are facing and ultimately provide better, far more convenient services for the end-users.
Prior to the company ’s ://www.fmj.co.uk/totalmobile-acquires-cognito-iq-for-advanced-analytics/” target=”_blank” rel=”noopener noreferrer”> acquisition by Totalmobile in March of this year , Webb spent 11 years at Cognito iQ, a mobile workforce management and operational performance analytics company, where he coordinated large, asset-centric operations. As COO, he also oversaw the onboarding and digital transformation of some of the company’s largest clients, including Hermes and its 75,000 mobile workers. To this role prior, Webb worked for 18 years with Avery Weigh-Tronix, where he was in charge of leading service budgeting and delivery for a £50 million turnover Field Service operation.
Commenting on his new role Webb said: “By dedicating an increased degree of focus to the facilities management and property sectors, we’re able to gain a far more meaningful knowledge of the wider market trends and the intricacies within these areas. In the housing sector, for instance, organisations are feeling the ever-mounting pressure to adhere to new sustainability legislation on increasingly shrinking budgets. By concentrating on issues such as for example these, we are able to create more streamlined and sustainable solutions for the customers, that assist them to provide an improved, more convenient service because of their tenants.”
The announcement of Webb’s new role marks the next appointment carrying out a business restructure at Totalmobile .
Speaking with this, Totalmobile CEO, Jim Darragh said: “We’re centered on the continued progress of our reorganisation, once we rethink how exactly we offer our services to your valued customers. Concentrating our efforts on new strategies that reflect the individuality of every of the markets we serve will enable us to raise the expertise we’re able to tell them. David brings considerable value to your home based business plans, with so a long time gaining real-world operational experience and implementing technologies to boost operational outcomes, he could be an ideal candidate to head up our new facilities and property management department.”
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