The role of a drainage provider: how Metro Rod support facility management companies and their customers

Drainage problems cause head aches for facility management suppliers and their customers as well. Poor smells from sewers, surface area water flooding in vehicle facilities and parks which are rendered out useful are disruptive, affect a company’s popularity and lead to lack of earnings.

Sodexo, among the UK’s leaders in amenities management providers, is continually wanting to maximise the performance of its customers’ premises and improve the performance of these assets. It had been seeking a drainage service provider which could place its clients’ priorities first and offer a one-stop shop assistance of support from the central location.

In 2006, Metro Rod had been appointed to supply a preventative drainage option within a region and during the last 15 yrs, the partnership offers progressed. Metro Rod is currently in charge of delivering a nationwide portfolio of drainage solutions with respect to Sodexo including drain options, pump station servicing, plumbing and 24/7 emergency call out assistance.

Within the agreement, Metro Rod furthermore provides Sodexo with normal routine drain upkeep as a preventive calculate on their sites, cleansing drains, emptying interceptors and several other providers which minimise the probability of disruption because of its customers.

James Wooden, Senior Category Supervisor, at Sodexo United kingdom & Ireland mentioned: “Right away of our relationship, Metro Rod became the preferred provider of Sodexo quickly. The team’s reactive and prepared maintenance work on-web site will be of a top quality.

“Getting drainage, plumbing, tankers and today pumps supplied by one business assists us manage the provider romantic relationship. If there’s a nagging problem, we just need to create one phone call to 1 individual and everything is placed into motion to handle it.”

Together with Sodexo, Metro Rod provides businesses of most sizes and shapes over the United kingdom to overcome their drainage problems, meeting typically over 90% of SLAs, having an excellent first-time repair rate.

James additional: “The distance and power of our partnership speaks volumes about how exactly we interact with Metro Rod, with the portfolio of solutions we take from their website having increased by 20% in the last three years. We continue being impressed by the continuing service supplied by Metro Rod in the shipping of a comprehensive, high quality drainage and pump alternative.”

To learn more on Metro Rod’s providers for facilities managers, give us a call today on 01625 507945 or go to www.metrorod.co.uk .

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