The return to work: Preparing for facilities management in the age of COVID-19

By Craig Greenhalgh, Analysis Analyst at Comparesoft

There is no question that the outbreak of COVID-19 has transformed the true way we do points. From managing security and health to how exactly we interact with one another. In a short time, every part of how exactly we live and work offers been altered together.

To continue steadily to work under these situations, many employees have already been left without choice but to home based. In April 2020 in a survey conducted, 45 % of the UK’s workforce have been working at home.

While 30 % of workers suggest they’re more successful when functioning remotely, a go back to work is unavoidable. As you plan a return to workplace working, you’ll desire to plan how exactly to manage the changeover to an altered workspace.

Restart, Reset, and Reinvent

be proactive in helping a go back to work

To, the Sustainable Facilities Administration Index (SFMI) has lay out a three-point program:

  • Restart: The record recommends facility managers consider responsibility for applying new hygiene and interpersonal distancing measures. Where workers will adopt new means of undertaking their work – which might include some times continuing to home based – managers should help with forming these new practices.
  • Reset: Increased homeworking provides accelerated the digitisation of operating practices. To future-proof companies, facility managers should think about further digitisation of these processes, on supply-chains particularly. Also, deciding on local agreements might better-support sustainability. Carbon-emissions from your home working should be contained in future sustainability checking also.
  • Reinvent: The report recommends supervisors give attention to assisting resilience and wellbeing making use of people-centric providers. Where unemployment is increasing, supervisors could help with social flexibility and getting individuals into work back. Strengthened partnerships between suppliers and clients is mentioned as a positive consequence of a challenging period furthermore.

What Should Facility Supervisors Be Planning?

In this type of challenging climate, facilities supervisors may really feel before pressured as part of your. To make sure high standards safely and health, and oversee all areas of the physical atmosphere, a large number should be played by them of functions.

But, with the onset of significant alter, facility managers may need to improve their roles to better-accommodate these new requirements. This might involve upskilling to take care of the improved digitisation of working methods, including managing communication equipment such as for example video conferencing and cellular apps.

Facility managers should make an effort to emphasise assistance for the wellbeing of employees also. Generalised feelings of panic and distress have improved in the UK, with 49 % of the populace reporting sensation stressed or concerned about the pandemic.

Program for Short, Moderate, and Long-Expression

It will be hard to predict the achievement of new protocols without viewing them proved or even tested. Wearing down plans into brief, medium, and long-term might help. In the short-expression, for each day 1 come back consider complete readiness. Medium-term accounts for another 1-2 years, permitting you time to ensure that you validate new procedures. For the longer-term, think about the impact on facilities administration for the next three to five 5 years. This can enable you to stay responsive and agile.

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Adhere, Regulatory, and Policy Matters

Make sure you follow local policy legislation plus central government regulations associated with post-pandemic guidelines. You need to consult lawful and HR teams furthermore, and their associated plans, before planning the go back to work.

Maximise Safe practices Measures

Without any doubt, a manager’s part will take on a supplementary layer of accountability to make sure staff keep themselves among others safe. This consists of arranging hands sanitation stations and extra cleaning, checking the real amount of workers on-site, drawing up programs for staff to range at work socially, and enhancing your function to aid the wellbeing of personnel.

Be conscious that HVAC techniques might pose a threat of promoting a spread. A recently available study showed coronavirus particles could be active so long as 3 hours right after their release. Alongside energy and water techniques, consider just how you’ll mitigate any ongoing safe practices risks to employees before they return.

Make Usage of Technology

With a far more agile workforce, technologies and digital solutions should continue steadily to support distanced functioning socially. This may include more virtual meetings or app-based communication between clients and staff. Handling information shall become paramount, when tracking staff particularly, customers, and contractors within the actual space. You’ll should also track and restrict the usage of indoor space sometimes. That’s where tools such as for example CAFM software might help.

Evaluation the Supply Chain

Preventative planning within your supply chain may reduce the likelihood of any future distribute. Check the way you could ensure complete transparency of providers and improve logistics. You need to review stock and stock requirements also, alongside any potential enhancements you can make to communication stations.

Crisis and Company Continuity Planning

In the situation of a crisis, you should plan the robust response. Include some worst-case situation outline and preparing how facilities would react to any outbreak. You should measure the threat of business disruption also. Ninety % of businesses shall turn off within 2 years carrying out a data loss disaster. With an increase of teams remotely working, you must have a secure information handling process.

Communication, Supervising, and Reviewing Performance

Function with HR groups and senior leadership to agree exactly how you’ll communicate new go back to work policies. Keep staff wellbeing – both mental and physical – at the front of your mind. Create monitoring systems to monitor the outcomes and impact of Time 1 and use this to see your procedures and medium-term technique.


COVID-19 has taken significant changes to the facilities management sector. Although some organisations possess struggled to adjust, others possess embraced remote control working using electronic communications. As the pandemic may have accelerated the necessity for digital services, many staff have to come back to or continue being at their workplace to execute their duties.

The facility supervisor role has turned into a critical support mechanism to make sure staff go back to work in a safe and healthy way. In this brand new working world, supervisors should intend to benefit from digital technology. This will focus on health insurance and hygiene also, consider the dangers in the short, moderate and long-term, and assistance staff to make sure a seamless, comfortable and healthy go back to work.