Soft Services Manager – Big Fish Recruitment – Abu Dhabi

The Role

The Soft Services Manager will undoubtedly be responsible for the website and housekeeping cleaning operation, waste management, pest control, administration and security of different projects. Duties & Responsibilities: • Ensures quality housekeeping and cleaning in royal, VIP, and staff zones of the project. • Completes and maintains all records, establishes performance and controls checks essential to quality accomplishments and tasks regarding his section. • Handles maintenance requirements, coordinates repairs, and follows through to corrective measures. • Recommends complete or partial renovation as so when necessary • Coordinates interior decoration activities, if any • Ensures security standards • Completes personnel appraisals for his staff and recommends promotions, agreement renewals, and terminations. • Fills out attendance reviews for his personnel for submission to the payroll area • Works closely with specialized staff members for implementation of maintenance requirements • Conducts periodic meetings along with his employees for smooth work efficiency • In charge of assessment, procurement, and administration of small projects particular to the Operations Section as agreed with the Service Services Supervisor. • Responsible for providing a essential interface between project clients and the contracted program providers on a day time to day schedule • Responsible for monitoring important components of the FM provider and reporting to the Service Services Supervisor • Responsible for supervising of supply companions/contractors service shipping and customer user interface on a time to day basis • Carefully working with the Service Services Manager on economic tracking and reporting to ensure all providers are delivered within agreed budgets and defined support ranges. • Responsible for providing a constant improvement review and advancement of initiatives to improve or rationalize tough services to achieve the best performance and full consumer engagement • Responsible for the supervision of all housekeeping personnel, their welfare, training, growth, uniforms, and wellbeing. • Build and keep maintaining strong working relationships both and externally internally. • Demonstrate management and leadership skills to motivate, coach, and mentor group. • Utilize the principles of task administration methodology to ensure operations-related tasks are managed effectively.


  • 5-10 years’ soft services/housekeeping experience. • Experience in quality housekeeping standards supervises the housekeeping workforce. • Experienced in the English language both oral and written • Experienced in Office Computer Applications, Word, Excel, Access, Power-point

About the company

Service Our aim would be to provide our candidates and clients with a frequent, quality service that goes beyond typical, giving them satisfaction and complete rely upon our capability to meet their needs. Knowledge Big Fish consultants specialise within their fields and also have extensive experience in the beyond and region. We take pride inside our knowledge and network and think that our relationships are designed on trust and integrity and so are made for the future. Care At Big Fish, in addition to looking after the social people we use, we care about the planet and environment we reside in also, that is why Big Fish support initiatives that promote human welfare, environmental sustainability and protection.

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