OT Engineer – WFC Holding – Abu Dhabi

The Role

Job Purpose The OT Engineer is in charge of the performance of Facilities and Assets Operational Technology (OT) systems and contracted services with regards to OT, and to supply the technical advice and expertise on the OT Systems to provide seamless service, enhance client satisfaction and efficiencies, through facilities building and management technologies. Principal Accountabilities – OT Systems – Understand the existing OT systems technology deployed – Provide strategic directions for OT system requirements and arrangements that align with business objectives – Ensure OT systems stick to the ADAC IT governance for change management also it Security technical expertise. – Provide insight on innovation and applicable AFM technologies and design answers to integrate them in alignment with the existing architecture – Supply the technical expertise and suggestions about the OT Systems, to the service and client providers for technology initiatives, innovation, improvements and system configurations – Study and examine existing FM technology systems and recommend / implement improvements – Oversight of most transformation services, dealing with the Facility Manager, department managers to make sure that service delivery performance and levels are aligned with agreed strategy. – Research, evaluate and recommend emerging relevant technologies – Identify the Gaps and Recommend efficiencies through new or improved technology – Recommend practices for continuous improvement of technologies delivered – Implement hardware and software system solutions by defining and analysing system problems – Study and examine existing facilities technology systems and business models and recommend / implement improvements – Prepare business cases for the aforementioned with sound advantages to ADAC – Support in developing the Technology road map for OT systems – Lead the practices for continuous improvement of OT technologies – Prepare business cases for the aforementioned with sound advantages to ADAC – Work closely with ADAC IT and become the technical stakeholder during any projects associated with FM covering all 5 Airports operated by ADAC – Ensure regular information IT security testing and ensure optimum security levels in compliance with ADAC IT security policies and procedures – Ensure constant communication and coordination within the Facilities Manager Company and your client to find out and satisfy OT systems and applications requirements – Oversee requirements gathering, design, development, testing and implementation of new AFM technology systems and applications – Manage working out for both in-house developed and off the shelf AFM technology systems and applications – Supervise of most transformation services, dealing with your client and department managers to make sure that service delivery levels and performance are aligned with agreed strategy. – Prepare cost benefits and analysis reports for systems upgrades – Use Data Analytics team to control daily technology operations to aid ADAC’s achievement of SLAs – Use Tech & Data Analytics team to build up algorithmic capabilities that augment AFM operations. This might include Artificial Intelligence (“AI”), Machine Learning (“ML”) and cognitive automation – Make a Business Continuity Arrange for OT systems – Any work assigned by Reporting Manager or Director


Qualifications Education/ Qualification – Bachelor Degree Level (minimum) – Technology Management, Asset Management, Business Management, Contract Management. Work Experience – Min 5 years’ experience in experience ,with increasing degrees of responsibility. – Proven background in in developing, managing and implementing asset information systems, CMMS / CAFM. Knowledge – FM systems -BMS, SCADA, etc. – Airport systems/ Large complex Facility – Software Development Lifecycle – Innovation and Improvement – IT Network System – IT Security – Benchmarking – Asset Management (ITC) / ITIL – Document / Data control – Multiple user / system operation Skills – Change Management – Strong planning skills – Client Management – Capability to translate ICT technical language to non-ICT technical people – Capability to manage expectations and explain technical detail – Take ownership, and accountability for self and team – Able & ready to pay attention to others and encourages dialogue – Capability to Operate in overly busy 24/7/365 environment – In a position to are a team member and encourage team collaboration.

Concerning the ongoing company

WFC Holding was created out of market dependence on specialist shared services support functions in the UAE. WFC Holding has expanded its service offering rapidly, capability, and clientele to become a built-in business process outsourcing company.

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