Order Taker


· In charge of answering all calls and prioritizing mentioned calls.

· Must have very good phone etiquettes.

· Directly mixed up in order taking and purchase placing process while coping with guest requests and orders, courteously, and promptly efficiently.

· Must have good understanding of room services menu’s and on-going special offers in another F&B wall plug.

· Will be able to supply recommendations and recommendations to guests upon demand.

· Be educated of all services, products and services provided by the hotel.

· Think about the satisfaction of all visitors by ensuring prompt, effective and courteous assistance always.

· Display superb conversation abilities and selling techniques often.


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