Mitie secures deal at Westfield London and Westfield Stratford City

Mitie has already been appointed by Unibail-Rodamco-Westfield (URW) to provide security services, including web site patrols and control area administration, for Westfield London and Westfield Stratford Town.

Within the three-year agreement, Mitie provides bespoke teaching to all or any 230 Mitie Protection Officers on web site to make sure that they have the most recent expertise on how best to deliver security solutions for retail spaces. Officers will receive ‘guest services training’ also, giving them the abilities in order to support people of the general public and react to any issues.

Mitie and URW also have focused on putting sustainability in the centre of operations through the use of only zero emission electrical vehicles to help reduce carbon emissions from transportation on site. Furthermore, all Mitie colleagues will be given sustainable uniforms which are recycled after they are no more needed, and the contract shall start to see the creation of a paperless office for the Mitie group.

Technology will undoubtedly be embedded in the agreement also, with Mitie rolling out its Merlin 24/7 remedy. Through this app, Mitie’s Safety Officers at Westfield London and Westfield Stratford Town will receive real-time insights and updates with their cellular devices on relevant safety issues. The improvements will undoubtedly be supported by cleverness from protection analysts both at Mitie’s Global Security Functions Center (GSOC) and URW’s internal team.

Commenting on the brand new agreement award, Jason Towse, Controlling Director, Business Solutions, Mitie, mentioned:  “We’re incredibly excited to have began our partnership with Unibail-Rodamco-Westfield with this particular new contract to provide security services because of their purchasing centres in London. As experts in providing safety services to numerous public and retail room customers, we look to making use of our industry-top technology to aid our frontline colleagues ahead, helping create safe and safe conditions for Westfield clients and ensuring they continue steadily to have an excellent experience.”

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