Manager Operations – Abu Dhabi – Reliance Facilities Management LLC – Abu Dhabi

Job Description – Manager – Abu Dhabi Operations

· He’ll be responsible for the complete operations of the Facilities Management Business in Abu Dhabi.

· He will need to have a proven experience running a business Development, Marketing and sales, CRM, Planning, budgeting, maintenance and facility, engineering, development and evaluation of strategic business goals and objectives of the business and shud have proven record of performing on targets

· The individual will undoubtedly be in charge of creating and implementing business development strategies and overseeing activities that ensure the contract delivers to acceptable standards.

· He’ll lead to developing and establishing customer support and budgetary standards

· He’ll establish work plan and staffing for every phase of project, and request recruitment or assignment of personnel according to project requirement

· He’ll develop, review and monitor annual and life-cycle replacement maintenance programs, create policies and procedures and negotiate contracts

· The candidate will undoubtedly be in charge of all staff and subcontractors on site, with the financial and operational performance of the contracts together.

· He’ll be responsible to control vendors, suppliers and contractors for smooth operation of the contracts.

· He’ll be responsible to determine and maintain a specialist functioning relationship with customers and employees

· He’ll be placing staffing levels in compliance with business specifications and checking them make it possible for the delivery of efficient and effective services

· He’ll conduct regular staff meetings to examine on-going, trouble-shoot areas requiring corruptive action, issues linked to employees, etc.

· He’ll be responsible to build up, coordinate and measure the implementation of supervising and inspection programs to make sure an appropriate degree of customer service are fulfilled


· In charge of the management of the Operations Help Services

· Offers strategic input to your day to day working plan

· Collaborate with functional areas (sites) on making sure a seamless delivery of Operational Help Services

· Ensure the ongoing enforcement of prepared preventative maintenance, inspections and testing, coordinating shut-downs as necessary for transitions and installations

· Become the center point for Operations Help Service activities

· Ensure contractual compliance of COMPANIES across Operations Help Services that expand into overseeing Key Performance Indicator’s and resolving performance gaps, applying penalties and/or incentive awards and handling contract scope variations

· Management of the Operational Help Services team

· Help with the mentoring of Operations Help Services staff

· Ensure implementation and adherence for several Site wide Policies and Procedures

· Lead the team responsibly and proficiently, supplying effective line management to direct reports

· Established objectives and assess performance of individual direct reports and actively manage key personnel issues

· Make sure that all staff find the needed skills and knowledge through appropriate studying and development programs

· Provide visible leadership to the team and over the organization to key stakeholders


· Formulation and Implementation of Standard Working Procedures

· Overview of technical issues

· Discussion with Clients Management for reviewing the issues and resolving the problems linked to project

· Vendor Selection Process and vendor management.

People Management

· Provide professional development support and perform periodic performance reviews for direct subordinates predicated on RFM’s Performance Management System.

· Help with the development of workforce plans for the Facilities Management department and use the RECRUITING function on succession planning key positions in Facilities Management.

· Donate to the identification of understanding and development needs of employees within the Facilities Management department in collaboration with the RECRUITING function.

· Mentor and mentor subordinates frequently.

· Contribute within an effective and efficient manner to the recruitment and development.

Business Development

· Discover opportunities for more work in the Project for the business

· Focus on Business and Financial Targets

· Shud have verified record of fabricating business and focusing on performance targets in Abu Dhabi


· The successful candidate will keep a qualification in facilities management, mechanical engineering or similar qualifications and will demonstrate leadership in FM projects. A masters degree will undoubtedly be an extra advantage

· Will need to have 10+ years’ experience with the final 3 years in general management role within GCC

· He can demonstrate understanding of international best practice in facilities management and change management

· Strong Sales and Marketing background

· Possess strong analytical, organizational, management and computer skills

· Bilingual, English & Arabic speaking candidates will undoubtedly be desired.

Job Types: Full-time, Permanent

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