ISS Restoration renews its contract with Ecclesiastical Insurance Group

ISS Restoration and partner Rainbow International, market leaders over the UK damage management sector have renewed a three-year contract with Ecclesiastical Insurance Group to supply restoration services.  This consists of churches, cathedrals and heritage buildings along with the Ecclesiastical growing portfolio in the scholarly education and property sectors.  ISS Restoration will support Ecclesiastical’s residential customers using the Rainbow International network also.

ISS Restoration’s partnership with Ecclesiastical stretches over 15 years back, serving over 2,000 of Ecclesiastical’s projects and customers. Ecclesiastical’s commitment to creating a positive effect on society matches that of ISS Restoration. That is underpinned by ISS Restoration’s membership of the Institute of CUSTOMER SUPPORT and demonstrated by way of a top notch Customer Net Promoter Score of +79.

Managing Director, ISS Restoration, Steve Mitchell, commented “We have been proud and delighted that Ecclesiastical has chosen to utilize us in to the future.  In the restoration sector, no two projects will be the same and this is specially the case carrying out a fire in a church 1 day and a little escape of water in a vicarage another with support which truly emulates Ecclesiastical’s ethos to be ‘proudly specialist and totally unique’.

Jeremy Trott, claims director at Ecclesiastical Insurance, said: “ As an expert insurer we utilize a network of suppliers that are carefully selected predicated on their very own expertise, helping us to supply customers with satisfaction if the worst happen.

“ISS understand and operate to your own claims philosophy and wider company ethics, in addition to bringing their years of expertise and experience using them. I am very happy to be building on our long-standing partnership to keep delivering the highest degrees of customer service inside our niche markets.”