Maintenance management isn’t simple. Of how intuitive servicing management platforms get irrespective, sometimes you will need a tactile hand to get the fastest or most effective route to the answer you’re looking for.
Say, you should create a technical information sheet and you’re uncertain how to achieve this. Or you’re having difficulty making use of Infraspeak’s Gatekeeper app to make sure your technicians full a checklist before they take up a job. Or possibly you’re just seeking to sit and watch an excellent webinar concerning the Internet of Things back again. Who understands?
With all of this in mind, we developed Infraspeak Academy – your one stop look for doubts, specialized questions and problems with respect to your smart maintenance management platform.
Now, along with unlimited hrs in customer support, you can even gain access to hundreds (that’s correct, hundreds!) of movies and articles, open assistance tickets and access personal community content such as for example case studies Infraspeak’s, webinars, product improvements, and much more.
With Infraspeak Academy, it is possible to share the combined understanding of maintenance and amenities supervisors using Infraspeak and find out the very best, most efficient solution to get your procedures off the bottom.
Here’s everything you will get in Infraspeak Academy
Tutorials and troubleshooting content articles
From something as basic as adding a fresh contact to more complex tasks such as for example customising reviews in the net interface, you will find tutorials on probably the most diverse subjects in Infraspeak Academy.
You’ll find posts centered on troubleshooting specific problems you might encounter also, like a user not having the ability to see a planned work.
Infraspeak Academy gives you user guides to assist you use Infraspeak, with particular guides for managers, specialists and Infraspeak Direct™ customers.
Furthermore, you also have usage of small presentations that may allow you to learn how to navigate and manage the info within the system.
Tutorial video clips
Prefer video over textual content? Don’t worry. We’ve been working on a number of movie tutorials you can view in Infraspeak Academy, beneath the “Tools and Assets” section, covering from the fundamentals to preventive maintenance program execution.
Infraspeak Product Classes
The Infraspeak Product Periods are usually quarterly informal conversations with key-people inside our business that will enable you to stay up-to-date with Infraspeak’s latest functions and integrations, uncover what to expect through the next one fourth and the chance to ask queries. It is possible to access them straight in Infraspeak Academy, right here .
Leaving testimonials and starting tickets
Infraspeak Academy may be the place where one can get direct assistance from our Customer Achievement team, by creating assistance tickets to require help or record any bugs.
You can even share your ideas about Infraspeak around and all of those other planet by leaving us an assessment regarding your encounter with our system.
Plenty of interesting articles
Infraspeak Academy also offers you usage of case studies with additional Infraspeak customers, a huge selection of blog content on maintenance, facilities hospitality and management, and Talks at Infraspeak with interesting conversations with skillfully developed.
Which may be the beginning just.
Remember that we’re getting started. Infraspeak Academy shall continue steadily to grow and, in the upcoming, you can expect a lot more tutorials, training assets and useful content, along with an ever-growing local community of Infraspeak customers which will ultimately contribute to assisting you improve your functions and grow your organization. Keep tuned in!