EMCOR UK is among the most first facilities management company to become listed on the Association for Key Account Management (AKAM).
Along with EMCOR UK signing up for AKAM, Steven Dolan, Operations Director for EMCOR UK, will join the AKAM board.
AKAM is really a not-for-profit organisation, established five years back, with over 400 corporate and individual members from round the global world. Its mission may be the professionalisation of KAM, improving standards and gaining recognition of KAM as a definite discipline. KAM may be the systematic procedure for planning and owning a mutually beneficial partnership between an organisation and its own most significant customers.
Recognising the significance of key account management a lot more than 300 employees have already been through the company’s KAM training and development programmes since 2008 which also centred around ISO40001 – the International Standard for collaborative business relationships. The EMCOR UK programme in addition has been certified by the Institute for Collaborative Working (ICW).
Dolan, who leads EMCOR UK’s internal KAM, said: “Our partnership with AKAM is really a natural progression to help expand our knowledge, create value for the customers and offer our employees with usage of best practice resources to aid their personal development including professionally recognised qualifications and accreditations.”
Membership of AKAM provides usage of white papers, additional training, webinars and development programmes and all employees will automatically enroll in AKAM after they have completed the EMCOR UK training programme.