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The Work Opportunity
Strategic leadership role inside a contract which will provide management support in order to the overall Manager and consider the operational lead associated with the contract delivery group and expert sub-contractors.
Through leadership empowerment the individual could have operational accountability providing assistance, inspiration and direction to section managers and folks managers.
Reason for part
Responsible for the administration, assistance and operational strategic path for the contract, making certain international best practise Services Management is delivered according to certain requirements of the Task Agreement. The ability to become a deputy to the overall Manager and alternate stage of contact for your client and clients for operations and assistance delivery.
- To provide management assistance for the continuous in-house maintenance capability. The role will maintain and review and enhance the onsite service delivery continually.
- To provide leadership assistance for ensuring compliance with Serco’s service delivery, danger mitigation and the achievement of contractual targets for protection, service and quality reliability.
- To support a genuine amount of audits and accreditations such as for example Abu Dhabi Municipality and Civil Defence, etc. Likely to support the planning of proof and the audit/accreditation procedure to make sure Serco and customer achieve the required standards.
- Provide regular reporting for several stakeholders including however, not limited by service delivery, scheduling and planning, KPI evaluation and reporting of trending and metrics.
- Accountable for the Facilities Services Contract, Task Management and HSEQ policies, procedures and systems that support a secure and expert work ethic and they remain appropriate and up-to-date making certain they’re cognoscente of the Serco Integrated Management System (IMS), UAE legislation, regulatory compliance and market practice best.
- Line manager responsibility of most Facilities Service, Project engineering and Management, administrative and technical staff. Provide support and path to all or any staff for the quality of issues, compliance and all division associated problems through mentoring, training and recognised leadership and engagement techniques.
- Meet the Key Efficiency Indicators (KPI?s) and criteria according to the contract Service Degree Agreements (SLA?s).
- Production of regular monthly and annual operational reviews to both specified adhoc and timeframes like required.
- Support the preparing of budgets, financial supervising and cost handles.
- Carry out continual improvement initiatives, tasks and programmes across all certain specific areas of the departments including program delivery, staff engagement, cost innovation and reductions.
- Carry out additional duties as directed simply by the relative range manager or person in the senior management group.
What we are searching for in our applicants
- Demonstrate good leadership, administration and interpersonal capacity
- Currently within a leadership role within a facility management environment
- Superb communicator and motivator at multi levels
- Broad and working experience of the built atmosphere with a electrical or even mechanical engineering qualification. Proven connection with Integrated Facilities Management atmosphere including operational shipping on multiple building amenities.
- Proficient inside Microsoft Office bundle, including Word, PowerPoint
- Adaptable to utilize company systems as necessary to the operations.
- Holder of a qualification in another Engineering discipline
- 10 experience plus many years in maintaining and providing MEP services.
- 5 years plus connection with managing people in a FM environment
- Expertise of coordinating continuous high quality improvement programs.
- Encounter of managing multiple groups.
- Broad and working experience of the built atmosphere with a mechanical or even electrical engineering qualification.
- Proven connection with Integrated Amenities Management environment which includes operational delivery in technically and operationally complicated building facilities.
- Management knowledge within retail, retail center or commercial building service experience is desirable
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