Customer Service Representative – FM Company – Fix Pro – Abu Dhabi

Job explanation

The candidate must have client dealing encounter in facility management, along with be excellent in IT/systems, Accounts executive abilities and documentation is necessary. He’ll provide oversight and tabs on process implementation /She.

Job Duties and Duties include, but aren’t limited by:

Information on function

· Develop and oversee an activity.

· Migration of information

· Solid technical knowledge in servicing

· Encounter in ERP, CRM, IT end-user assistance


· Organize, compile, update firm documentation and records.

· Maintain plan and coordinate calendar routines

· Adapt with Company Plans and processes in developing techniques and techniques.

· Use senior management to solve company problems.

· Great organizational and time-management abilities.

· Fantastic communications and interpersonal abilities.

· Data-powered mindset.

Client Account administration:

The candidate is directly in charge of the management and shipping of the MEP and Civil providers and shall ensure assistance for the core company of the Task, indirect support to your client Management group.

He/she will maintain a knowledge of the operational requirements of the task and be in charge of ensuring the productive planning, implementation, and completion of functions in the ongoing services maintenance business.

The candidate shall get responsibility for the shipping of preparing and day-to-day operations.

The candidate will guarantee alignment and complete coordination between your Client Management group and all the departments

Making certain all service shipping are complying with corporation internal protocols and administration systems.

Takes a Issue solver and shipping and execution method

Outstanding verbal and written conversation in English is vital (100% compliance)

Interpersonal, relationship-building, and negotiation abilities;

Having the ability to work in nerve-racking situations and total knowledge of the working atmosphere of the part;

Corporation, systematic and a lateral considering appliance;

Research abilities and the capability to draw details from various resources, including individuals;

The profitable candidate for the function should be from the Hard FM assistance history.

Experience Level: Minimum three years of Experience in Service Management Business.

Job Types: Full-period, Permanent

Income: From AED2,000.00 monthly

Capability to commute/relocate:

  • Abu Dhabi: Reliably commute or likely to relocate prior to starting work (Preferred)


  • customer support: three years (Preferred)

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