CUSTOMER SERVICE MANAGER – JUMA ALMAJID HOLDING GROUP L.L.C


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JUMA ALMAJID HOLDING Team L.L.C

Ras Al Khaimah, UAE

Posted 2021/08/25 12:11:40

Expires 2021-09-24

Ref: JB1100005842

New

Job Explanation

Emirates National Specifications Classification of Occupations

  1. Builds the united group of high-performance individuals to check out & apply the company’s plans & processes.
  2. Manage & organize service middle for smooth procedure.
  3. Initiate plans to meet up Departmental targets & objectives.
  4. Manages services performance to attain set product sales targets.
  5. Monitors equipment & equipment specifications for ordering.
  6. Follows personnel training programs to build up behavioral & specialized competencies.
  7. Receives & solves escalated difficult clients’ complaints by reception supervisor/Asst. Workshop Manager to be able to obtain a higher client satisfaction level.
  8. Advises correct procedures to resolve sophisticated specialized faults.
  9. Treatment any breakdowns or shortfalls operating operations & processes.
  10. Prepares & submits annual employees appraisals to General Supervisor for staff inspiration.

Minimum Necessity

  • Bachelor’s Education in Vehicle Engineering/Mechanical Engineering.
  • Minimum 5 years encounter as a  service supervisor  with any Automotive Agency/Dealer.
  • Excellent communication abilities in both English & Arabic.
  • Leading and handling skills to operate a vehicle employees’ engagement & inspiration.
  • Capability to work under stress and handle multiple duties

Abilities

  • CUSTOMER SUPPORT.
  • Automotive Services
  • Communication

Schooling

Mechanical

Sub Work Title

Service Supervisor (Automotive)

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Job Information

Ras Al Khaimah, UAE

Automotive

Private ( Common Directorate of Residency and Foreign Affairs – Dubai)

Support Providers

2021-09-15

1

Desired Candidate

Career Degree
Mid Profession

Yrs of Experience
Min: 5

Gender
Male

Level
Bachelor’s diploma

CONCERNING THIS Entity

Born of 1 man’s vision, drive and enterprise, in the entire year 1950 the Juma Al Majid band of companies had a modest start. After the passing of half of a century, Mr. Juma Al Majid, chairman and founder, nevertheless remains the guiding lighting and inspirational push behind the organization’s phenomenal achievement.

His simple but efficient philosophy of satisfying clients highly, small or big, by way of a mixture of honesty, integrity and sociable awareness is becoming ingrained in all respects of the business enterprise and is truly in charge of the group’s unrivaled achievement.

Through the early years, the business was involved with trading activities. Because the Emirates strengthened themselves right into a single country, a pressing want was sensed to diversify directly into the areas of commercial action to donate to the fledging nation’s economic climate. For this, heavy expense had been undertaken in the primary sector of design which has over time benefited both country and also the group.

Juma Al Majid partnership ventures’ operate in the areas of shipping, building, food-Imports, general trading, traveling and other industries. The combined group can be active in financial investments and portfolio management over the region and globally.

With the development of Dubai because the industrial hub of the spot, the team has emerged a solid leader in all areas of its endeavor and is usually poised for sustained problems and achievements that await it later on.

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