Contract Manager – Airport Maintenance – Serco Plc – Dubai

Contract Manager – Airport Maintenance
every day
Change lives

The Opportunity

In the centre East, Serco operate a number of projects within it’s Airport terminal portfolio over the UAE and other nations in the GCC area, these projects consist of Atmosphere Traffic Navigation Services, Client Guest and Service Encounter operations, Fire Rescue Services and services Administration – Hard Services and Specialized Engineering.

We are usually searching for a Contract Supervisor to lead our amenities management – hard providers and engineering maintenance tasks and therefore are keen for connecting with professionals that are wanting to change lives every day to your client’s passengers.

The Role

The major purpose of this function as the utmost senior Serco individual on the projects, would be to ensure that agreement deliverables are met based on the contract service degree agreements. This role will be accountable for the entire contract management features including however, not limited to leadership, planning, co-coordinating, accountability, and strategies.

Key accountabilities

Manage the day-to-day operations of most elements of the Agreement to meet up all statutory, regulatory, company, strategic requirements

Deliver contractual Service Degree Agreements and Key Efficiency Indicators (KPIs).

Liaise with clients, staff and exterior experts at all known ranges in matters associated with contract service delivery

Represent customer to navigate through different audits, inspections performed by relevant authorities

What we are searching for in our applicants:
Comprehensive understanding of airport systems associated with FM – Hard Services and specialist products eg HVAC, Plumbing, Outside lighting, ELV systems.

A respected leader with the capacity of developing near working relationships with your client to guarantee the mutual success for several stakeholders and longevity of the contract

Demonstrated advanced of interpersonal abilities and proven capability to successfully connect (in both oral and in created type) with all degrees of management, employees, clients, contractors along with other stakeholders.

Demonstrated dedication to the procedures of continuous high quality and improvement customer support.

Understanding of both nearby and international regulatory, legislated and statutory requirements

Specific requirements

10 many years’ plus encounter in a leadership part in airport procedures with proven proof contract management spending budget and company complexity commensurate having an international airport.

5 yrs’ minimum encounter in managing multi-disciplined Individuals Managers including support features (e.g. financing, procurement).

Engineering diploma holder in relevant industry from an recognised university internationally

Understanding of high-quality service shipping within complex maintenance applications.

Understanding of commercial and financial areas of direct and sub agreement staff.

Fluency in composed and spoken English is vital. Arabic speaking will be advantage.

Dealing with Serco

At Serco, not only may be the nature of the continuing work we do essential, everyone has important function to play.

We have been a team of 50,000 people in charge of delivering essential public solutions around the global globe in locations including defence, transport, justice, immigration, citizen and healthcare solutions. We are innovators, focused on improving and redesigning open public services for the advantage of everyone.

Join Us

By signing up for Serco you should have unlimited usage of our Global Employee Systems – SercoInspire (Sex), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Systems, led by colleagues that are enthusiastic about diversity, inclusion and belonging.

Take satisfaction in everything you do

Serco will be committed to Equal OCCUPATIONS and is focused on ensuring the protection of most of its workers through its Zero Damage initiative. Please visit to learn more.

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