Concierge Agent – Strive Services Group – Dubai

“Whatever tale you choose, you’re the superstar”

_For Excellence We Strive _
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From our origins in the hospitality industry – and today with more when compared to a decade of encounter – our combined solutions are set to improve asset worth.

At Strive Services Team we know very well what it takes to provide and maintain properties. We utilize a wide variety of assets and customers, from individual houses to whole residential hotels and buildings.

We of experts interact using our rigorously examined frameworks seamlessly. We set safety, operational and services success in the centre of everything we perform, around the clock, a week seven days, a year 365 days.

Place SUMMARY:

The Concierge’s major responsibility is to help residents and guests with any inquiries, mail, requirements and communications they could have concerning their home. In short, the Concierge aims to aid with all queries nearly, plans or arrangements, the visitors or resident intends to create; the Concierge can be in charge of receiving and distributing correspondence and parcels for both residents and visitors.

Job Explanation:

  • Welcomes and assists residents and their visitor’s in accordance with Brand Specifications
  • Can be an ambassador of Concierge Solutions by giving memorable service encounters
  • Ensures prompt, updated and effective recording of mail, parcels, messages and website visitors
  • Maintains a perpetual existence on the Concierge Table through the entire hours of the change
  • Remains observant, notes choices of the residents & visitors, and responds to inquiries &amp accordingly; requests
  • Greets and assists residents and site visitors adhering to standards either personally, email or on the telephone
  • Greets all guests and residents courteously, using their brands whenever you can
  • Follows Occupational Wellness & Safety rules
  • Reports suspicious individuals, behavior, parcels and vehicles to Safety
  • Ensures a whole and extensive handover is directed at the next change
  • Ensures follow-up on any outstanding products on the handover record and will take ownership
  • Handles cash for home providers (A La Carte Providers, Water shipping)
  • Logging and keeping of keys for residents
  • Supplying keys and accessibility cards responsibly sufficient reason for the right documentation
  • Ensures right submitting and updating of residents and guests information
  • Coordinates move around in and re-locate requests
  • Ensures the building guidelines are implemented and communicated to the residents

Qualifications:

  • Must possess excellent guest services skills, expert presentation and advanced verbal & written conversation skills
  • Should be service-oriented, have a captivating character, and radiate enthusiasm to aid people
  • Experienced in the English language (verbal & written), extra languages are a secured asset
  • Should be able to deal with a variety of tasks within an intense, ever-changing atmosphere
  • Should be flexible with regards to working hours, and in a position to work with little if any supervision
  • Will need to have the opportunity to assess and create decisions based on solid, analytical, problem-solving abilities
  • Should be personal computer literate in Microsoft Home windows and MS Workplace suite
  • In a position to type 25 phrases each and every minute
  • Twelve months minimum experience in Home (FM)Facilities or Global Hotel knowledge

Anticipated Start Date: 30/08/2021

Job Varieties: Full-time, Long lasting

Program Question(s):

  • Are you currently obtainable in UAE?

Knowledge:

  • concierge agent: 12 months (Necessary)

Function Remotely:

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