Client Services Manager – LIV – Dubai

It is a multi-faceted function within a property development company. The primary responsibilities will be the following

· Manage the administrative/assistance teams

· Oversee the composition of most sales agreements/agreements

· Full Oqood registrations

· Deliver a thorough service to enquiring customers

· Manage customers’ accounts and complaints in a specialist manner

· Keep an archive of customer interaction and information on actions taken

· Generating leasing leads for retail and residential portfolio

· Conduct viewings and negotiate deals on leasing portfolio

· Manage leasing renewals and notices

· Use FM team to control tenants’ maintenance issues.

To be able to excel in this role, the candidate will need to have the next skills/experience

· Excellent verbal and written communication skills

· Should be in a position to read and write English and Arabic fluently

· The capability to maintain calm under great pressure and deliver a higher degree of service

· An intensive knowledge of the merchandise or service the business they work for offers

· Efficiency and organizational skills plus a keen eye for detail

· Administrative skills and experience owning a team

· Computer literacy to be able to type up reports, results and information on customer interaction

· Experience within leasing and customer support departments

· Ideally have developer experience and understand the development process and documentation

Job Types: Full-time, Permanent

Salary: AED14,000.00 – AED17,000.00 monthly

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