Carlisle Support Solutions has been awarded the contract expansion with Merseyrail to keep providing comprehensive security providers throughout its 68 stations and 75 kilometers of the Merseyrail network until 2023.
Carlisle Security provides been employed in partnership with Merseyrail since 2001. By way of a mix of static and cellular security teams the continuing company provides customer support rail support staff, byelaw enforcement, and NRSP officers.
The conditions of the contract furthermore covers ticket vending device fingertip maintenance, CCTV supervising, incident administration, and patrol and response officers.
Emma Cowan, Transformation and financial Director, Merseyrail commented: “Carlisle is really a vital companion to Merseyrail, and the expansion of our agreement is really a testament to the top quality of program that Carlisle provides and the worthiness that we put on their role in your organisation. I anticipate continuing this relationship once we remain focused on the security of our passengers.”
Jeff Higham, Agreement Manager, Carlisle Support Providers added: “Our service treatment for Merseyrail has concentrated upon three key factors constantly, a robust, sound enforcement team evidentially, flexible customer employees, and complementary policing solutions. Since our partnership back began over twenty years, we’ve developed principles and goals of our provider provision to Merseyrail which decrease the incidents of anti-interpersonal behaviour over the network, help with crowd control when essential, providing high presence patrols, and enforcing byelaws.”
Carlisle security will work with Merseyrail on the next 2 yrs to evolve the support offering to provide efficiencies and to improve passenger perceptions of security and safety over the network.