Automated solutions

As workplaces start this Autumn, Paul Hearne, Handling Director, Selecta UK & Ireland provides an up-to-date guideline on the technology transforming workplace catering

In this post, I’ll discuss the most recent providing and vending technology and how it could assist services managers in creating a fantastic workplace environment.


As production amenities expand to support the growing need for in-house catering services, there is more prospect of food safety accidents that occurs because of mislabelling or contamination. These might have adverse and widespread effects, both on employee wellness, the trustworthiness of a supplier and by yourself company.

How do amenities managers mitigate the probability of this taking place?

By dealing with suppliers who make use of smart and automated meals safety ways of lessen the probability of contamination, human error, and production delays. For instance, dealing with a catering business that delivers traceability solutions, means 100 % of labels are examined before foods are shipped to your organization.

An electronic food safety solution may also establish a transparent look at of a product’s lifecycle. Take for example smart fridges, which lock whenever a product has gone out of date automatically, meaning employees won’t end up being served anything that is usually past its sell-by time.

With brand new regulations and protocols getting into the industry, digital options can standardise common foods safety procedures for services managers.

Everyday compliance jobs, like item logging, and temperature checks are usually both tedious and time-consuming. However, advanced meals safety techniques can automate certain duties or provide digital administration tools which monitor foods compliance tasks from the cellular or computer application.


There’s been a reliable rise in companies generating cellular apps to enrich the workplace providing experience. Many generate branded apps, which enable two-way communication between inner staff and catering. Digital apps are useful as they increase movements around function premises during peak hours; staff can purchase food in advance, without needing to queue. This expedites a quicker and more efficient services.

Employees can access important catering information anytime (for instance, the daily menu), as the application may be used by the catering group to get touching staff with essential notifications, offers and updates.

Digital orders reduce the margin of errors when orders are usually taken and enhance customer service time, with staff in a position to gather any beverage or food choices within minutes.

Because the global pandemic, we’ve noticed a growth popular for MicroMarkets, in industries with shift-pattern working specifically.

MicroMarkets are small, self-serve stores providing refreshing, balanced diet and drink 24/7. Needing and automated no staff, they rose in reputation as they could possibly be produced COVID-compliant for businesses struggling to offer remote solutions very easily, especially in industries with shift-pattern functioning.

In these situations, usage of 24-hour premium refreshments, is vital so all staff obtain the same usage of quality refreshments whatever the right time of day time/night.


The pandemic is a driver for modification, pushing catering industries to take into account restrictions and challenges in a different way. As a result, the application form and demand of electronic solutions have already been fast-tracked.

Prioritising safety and efficiency, we believe distance choice technology, and clever fridges shall become commonplace inside our new flexible functioning world. For instance, distance selection coffee machines are created to give employees touch-free usage of their favourite hot beverages.

The intuitive style replicates a traditional coffee maker, changing mechanical pushbuttons with hygienic, touch-free choice technology. Employees can go for their drinks by hovering their fingers on the screen – around two centimetres away – therefore, it’s completely contact-free of charge.

Distance choice technology means staff continue enjoying tasty drinks with the reassurance of staying safe contrary to the pass on of viruses and bacteria. Some businesses have additional a beacon app also, to their customer providing options, which makes scanning and transactions contact-free completely.


Integrated methods to workplace methods, FM, and technology all keep FMs and promise may get useful insights by examining internal information. For example, information is analysed using telemetry in MicroMarkets, which identifies what meals is being purchased. This could be used to gather important info about customer/employee behaviour, buying and eating styles and habits.

FMs not merely become familiar with their employees’ drink and food choices better, but this given info assists with other jobs like purchasing decisions, menu creation and which product lines should be discontinued or increased. This is important when stocking quick-spoil products, as it’s essential to understand which of these will market rapidly and which will not really.

Companies can enhance the implementation of evolving tech through managed pilots. If successful, these supply the business case for scaling and introducing a far more data-focused approach across the areas for amenities managers. Prioritising efficiency and safety, MicroMarkets, distance choice technology, and sensible fridges are the electronic disruptors transforming and improving convenience inside our new hybrid operating world.