Job Purpose The Associate Director Engineering & Operations is responsible for the operational delivery and coordination of day-to-day centralized Engineering, Asset, Facility, Contract, Project Management and Building Control services through the Facilities Manager resources and contracted providers to meet up availability and service level expectations of your client, and its own customers. Principal Accountabilities Leadership • Provide direction for departments with optimum standards of leadership • Achieve delivery strategies, budgets along with other key performance deliverables • Manage the Facilities Manager Central Engineering & Facilities Management Team to make sure delivery of cost effective for your client from its assets, asset performance and data, and FM Project Delivery, consistent with Facilities and Client Manager objectives and best practice. • Manage the delivery of integrated asset and maintenance services in both managing agent and principle contractor capacities over the client’s five airports, including airport specialist systems and ensuring total compliance with the relevant aerodrome certifications. • Manage team and self to adhere to all Facilities Manager and Sinyar, and relevant client, procedures and policies. • Implement optimum standards of leadership in promotion of HS&E procedures and best practice, ensuring compliance with Company procedures and legal obligations. • Manage the united team to ensure sustained performance by ensuring motivation via professional development, coaching, performance and mentoring orientation. • Ensure team and department / individual performance objectives are met, including and the like annual contract budgets, leave attrition and performance appraisals. • Lead the effective delivery of soft and hard services, technical expertise, and FM projects to create value and best practice over the client’s assets and airports. • Continuously strive to improve customer airport and experience rating in both hard and soft services delivery. • Use the Director Operations and Engineering, and the client to provide a best practice Asset Management System, consistent with ISO 55000 standards and the agreed asset management strategy. • In conjunction with the Executive Team ensure the contractual obligations of the Facilities Manager to the client are met. • Work collaboratively with wider Facilities Manager team champion and members the ethos of best practice value assured. • Any other duties which may be assigned by the reporting Director Soft Services Delivery • Oversee all soft services delivery and maintenance activates including: • Soft Services issue resolution and suggest alternative solutions • Soft services suppliers’ adherence to relevant Quality documentation/records • Supplier’s adherence to project safety regulations Hard Services Delivery • Responsible for implementation of streamlined Hard Service work practices across all locations within the contract scope that meet the needs of the client. • Support design options / solutions relating to hard services maintenance and make decisions / suggest alternative solutions where appropriate • Review the scope review, budgeting and justification of change work orders • Ensuring that suppliers provide and adhere to relevant Quality documentation/records • Ensuring that suppliers adhere to project safety regulations • Managing the testing and commissioning of MEP equipment • Manage asset shutdowns and outages in relation to MEP and HVAC Service Delivery, and mitigating / minimizing any operational impact as a total result thereof. • Manage reliability engineering in relation to MEP and HVAC Service Delivery • Management of asset decommissioning when necessary / appropriate • Management of maintenance and project performance through observations. Engineering Projects & Building Control • approve the execution of minor capital projects Technically, fit out and renovation works for all the Client functions (up to the contractually agreed value) which will be executed by external suppliers • Management of approvals process for all engineering projects documentation including plans, specifications, risk register, and cost estimates • approve proposals which includes project tender documents Technically, project reports, studies, along with other documentation • Ensure engineering project activities with AFM requirements and support overall project schedule comply, scope and budget • Manage conflict resolution and where necessary work with the other Directors to escalate and resolve • Develop and own the building control and approvals process for the Complex • Be final approver of building control and permit requests from the Complex occupiers, project and contractors teams.
Qualifications Education/ Qualification • Degree Level (minimum) – Asset Management, Engineering, Property Management, Facilities Management, Operations Management, Contract Management, Business Management Work Experience • A lot more than 7 years’ experience in general management roles, with increasing degrees of responsibility. • Proven delivery of results at similar level, around contracted service delivery particularly, facilities and assets management in a complex, critical and security sensitive environment Knowledge • Property and Facilities Management • Airport Engineering and Facilities • Operations Management • Project / Program Management • Contract management • Commercial / Business Management • Performance management • Quality Systems – ISO 9000, ISO 14000, ISO 45000, ISO 55000 • Primary Contractor service provision. • cost and Change / value management Skills • High ethical standards & integrity in personal and professional dealings • Take ownership, and accountability for self and team • Able & ready to pay attention to others and encourages dialogue • Able to make decisions and stand by them • Understand commercial and risk consequences • Sensitive to corporate politics • Able and willing to raise potentially controversial issues • Able to operate in fast paced 24/7/365 environment • Flexible, willing and attentive to consider change • In a position to lead, motivate and establish culture of a high performing team • Able to work as a team member and encourage team collaboration. • Resilient and able to cope in demanding paced environments • Persistent and continually works to achieve success fast
About the ongoing company
WFC Holding was created out of market dependence on specialist shared services support functions in the UAE. WFC Holding has expanded its service offering rapidly, capability, and clientele to become a built-in business process outsourcing company.
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