The book, which is getting praise from both those in the sector and elsewhere already, can be an extraordinary account of a life of dramatic downs and ups, which includes incarceration by the Scientologists, a spell residing rough in a London park and an effective folk music career hugely, culminating in a sort or sort of redemption in neuro-scientific facilities management.
Lennox-Martin offers been area of the facilities management story because the early 1980s. In her long career, which were only available in the late 1960s as a live-in cleaner, she’s worked well both supply and client side, in both public and private sectors and contains managed a diverse selection of facilities including laboratories, hospitals, universities, offices, leisure sites, manufacturing facility, retail and media facilities. She was among the original seven students to attain the Master’s Degree in Facilities and Environmental Management at University College London and the initial (and, for a long period, the only real) BIFM Fellow to attain the BIFM Qual, in 2001. In 2007 Lennox-Martin had been voted probably the most influential ladies in FM in accordance with FM World and in 2013 she was offered the Institute of Workplace and Facilities Management award for Profound Effect on the FM Industry.
Self-Produced Woman addresses her early years, which includes her pioneering use the Nationwide Council for the Unmarried Mother and Her Child, known as Gingerbread now, and her transfer to the fledgling FM field then. From today it discusses how she developed her career in FM and the way the sector differs.
“Anne Lennox Martin is really a force of nature and contains already been an inspiration to a lot of people in the service industry through the years. Now she’ll inspire more with this particular epic story of an incredible life still. Humour, history, anecdotes and insight are shared in Anne’s customary entertaining style here. I commend this book to young and old heartily.” Martin Pickard, FM Guru
“It is a story of trauma, a complete story of effort and hard times. A story of a female held in servitude who never quit on herself or others and who fought each day to turn out to be who she actually is. Above all it’s a tale of hope, love and joy, the entire life story of someone with an enormous heart who hasn’t stopped giving back. It’s a celebration of survival, of the facilities management sector and of getting happiness. It’s a joy to learn.” Cathy Hayward, Founder and Chairman of Magenta Associates
The book will undoubtedly be available to obtain Amazon and Apple Books from 7 October. Alternatively, october in London they’ll be available directly from Lennox-Martin at her launch on 7. To book your free start ticket click here .
Last-mile customer engagement isn’t out of achieve
“Customer engagement” has turned into a buzzword in the facilities management sector. Typically, it’s discussed as something radical and transformative – which will make it sound expensive, intimidating and overwhelming.
While customer engagement could be transformative for providers, it isn’t out of reach. It’s the easy secret ingredient in your recipe for position out surprisingly, streamlining operations and fulfilling everyone involved.
Localz provides produced a free of charge eBook explaining ways to make the final mile, day of service and the complete, awesome.
To download here .